Following the surprise addition to some 600 households’ KDM bills this month, DOCRRA initiated research into why these households have been allocated a double, backdated charge for refuse removal.
We have discovered that the charge relates to a second dwelling on a residential property, such as a granny flat, that may be rented out, or which accommodates another family unit. According to our bylaws, if you have such a second dwelling on your property, you will be liable for a second charge for refuse removal as well. However, this does not apply to a worker of the residence. While this bylaw has been stipulated for many years, this is the first time we know of that it has been implemented.
It is regrettable that KDM has decided to now implement this, and to make matters worse, to not consult nor communicate their intent or action with the community. DOCRRA will take this up with KDM at our next meeting with them in April.
If this additional charge does not reflect your actual situation, you should raise an objection with KDM and highlight the correct facts for them to consider. No action can be taken by KDM until such an objection has been considered and communicated. An email should suffice and should be addressed to Shireenl@kwadukuza.gov.za.
To avoid taking responsibility, KDM may refer you to Dolphin Coast Waste Management (DCWM). Do not accept this diversion, as the obligation for this rests with you and KDM, and DCWM cannot impact on that.
Should you not be successful with this approach or need more information, please contact us on firstname.lastname@example.org.
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